Frequently Asked Questions
How Can WeHelp You?
Find answers to common questions about Frojigo's ESG platform, pricing, and services
Platform & Product
Pricing & Plans
Privacy & Security
Popular: Pricing & Plans, Getting Started, Careers
Platform & Product
Frojigo is an end-to-end sustainability management platform that helps organizations measure, analyze, and report on their ESG (Environmental, Social, and Governance) performance. Our AI-powered platform streamlines CSRD compliance and sustainability reporting.
Frojigo offers double materiality assessments, multi-source data collection, real-time analytics powered by machine learning, and CSRD-compliant reporting. Our platform integrates with your existing systems to transform unstructured data into actionable sustainability insights.
Yes! Frojigo scales to meet the needs of organizations of all sizes, from startups to large enterprises. Our pricing plans are designed to accommodate different company sizes and complexity levels.
Frojigo serves a wide range of industries including Energy, Transportation, Manufacturing, Financial Services, Healthcare, Technology, Retail, and more. Our platform is customizable to meet sector-specific sustainability requirements.
Pricing & Plans
We offer three main plans: Basic Plan, Business Plan, and Enterprise Plan. Final pricing is calculated based on your company size and number of sectors. Contact our sales team for a customized quote.
Yes, we offer custom enterprise pricing for large organizations. Please contact our sales team at info@frojigo.com to discuss volume discounts and enterprise solutions tailored to your needs.
Yes! Join our beta program to get early access to Frojigo with special pricing. Beta participants also get priority support and can influence product development with their feedback.
Absolutely! You can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle, and we'll prorate any differences.
Getting Started
Getting started is easy! Sign up for an account, complete your company profile, select your plan, and our onboarding team will guide you through the setup process. We provide comprehensive training and support to ensure a smooth transition.
You'll need basic company information (name, size, sector), sustainability goals, and access to relevant data sources. Our platform can integrate with existing systems to automatically collect and organize your sustainability data.
Implementation typically takes 2-4 weeks, depending on your organization's size and complexity. Our team provides dedicated support throughout the process to ensure a successful deployment.
Privacy & Security
We take data security seriously. All data is encrypted in transit and at rest using industry-standard protocols. We comply with GDPR and other data protection regulations, and undergo regular security audits.
Only authorized users within your organization have access to your data. Frojigo employees have limited access solely for support purposes, and we never share your data with third parties without explicit consent.
Our privacy policy outlines how we collect, use, and protect your personal information. You can review our full privacy policy on our website. We are committed to transparency and data protection.
Support & Resources
We offer email support, live chat, comprehensive documentation, video tutorials, and regular webinars. Enterprise customers receive dedicated account management and priority support.
Yes! We provide onboarding training for all new customers, regular webinars on platform features, and can arrange custom training sessions for larger teams. All training materials are available in our knowledge base.
We welcome your feedback! You can submit feature requests and suggestions through our platform, email us at support@frojigo.com, or schedule a call with our product team. Beta users have direct influence on our product roadmap.
Careers
We're always looking for talented individuals passionate about sustainability and technology. Check our careers page for current openings in engineering, data science, sales, and customer success.
Yes, we are a remote-first company. We believe in flexibility and work-life balance while maintaining strong collaboration and team culture.
We foster a culture of innovation, collaboration, and continuous learning. We're passionate about sustainability and making a real impact. Our team is diverse, supportive, and committed to both professional growth and environmental responsibility.
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